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In today's highly competitive market environment, product quality has become the foundation for enterprises to establish a foothold. On the afternoon of July 4, 2025, Ningbo Zhongyi Hydraulic Motor Co., Ltd. organized a special training session focused on "Sales and Quality Collaboration," aiming to strengthen cross-departmental quality awareness and bridge the full chain from customer needs to quality implementation.Core Training Content:
Centered around the theme "Everyone is a Quality Engineer," the session broke down the quality responsibilities within the sales process by integrating the ISO9001 quality definition with management philosophies from Deming and Juran. It covered key areas such as accurate transmission of initial customer requirements, control of quality risks in contract terms, and rapid response mechanisms for after-sales customer complaints, using real cases to illustrate the deep connection between sales and quality.Cross-Departmental Practical Exercise:
A full-process simulation was conducted on-site, covering "customer requirement communication – design review – production delivery – complaint handling." The focus was on how sales personnel can accurately collect working condition information (such as operating pressure, usage duration, etc.) and convey it to the technical team, avoiding quality issues caused by information gaps.Zhongyi Hydraulic firmly believes that quality is the lifeblood of the company. Through training, employees are empowered to integrate quality awareness into every business link, continuously raising the bar for product quality standards.



